minshyu Troubleshooter

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  • It is always 89C when I am playing far cry 5. And keyboard is hot too. so I added Cush pads at each corners. And use AC fan to cool it down.
  • Sounds like virus infection. Large volume of internet translations would definitely slow down your internet connection. Check and disable window startup apps virus scan reinstall windows
  • This USB recovery was created by preinstalled Acer Care App for windows 10.
  • A minute after 62%, error found when recovering. Recovery won't commit.
  • 62% recovering (2nd try)
  • Yes, I got it. Here is timelines May 21, I sent my laptop to service center May 27, I called them to followup. They confirmed HDD was broken. They estimated they would take 1 to 1.5 months for replace. May 29, I contacted TW hotline. They gave me HK hotline number. May 30, I called them to followup. They already replaced…
  • Thanks for reply, Manny. Yes, I know. It is a place to seek for help. And share information about Acer? Right? Thu, I called hotline again. She said they already replaced HDD and were performing test. Fri, I received SMS about my laptop is ready. Today, i will go. So they took 9 business days to replace a 1 TB HDD and…
  • Yes, I know. Actually, I am here not seeking for help. I just want to express my feeling/angry. Or I just want to share some important information to you and other Acer users. >>>>>>>>>>> Acer services center take at least 3 business days to repair a laptop!!!! <<<<<<<<<<<<< >>>>>>>>>>> Acer services center estimated they…
  • Sorry, but I never blame you. I know you just try to help/chat. Those info are based on my experience. This is Acer's forum. I believe it is operated by Acer and they must employed some administrators. So my complaint may somehow get passed to their senior employees. I just want to voice out my angry! **** Acer services…
  • They estimated 1 to 1.5 months for a 1TB HDD replacement. This means at least 1 months, right?
  • If I say a mother must be female, what kind of statement is needed? It is a fact. It is my experience! Why statement?
  • Revenge? Only answer by their junior employee. It won't help. I will call them every three days, as they initially promised at least three business days to contact me about my service. Important info 1: Acer provides at least 3 business days service to their customers! Important info 2: Acer needs at least 1 months to…
  • Acer service center needs 1 to 1 1/2 months to replace a 1TB HDD!
  • No they don't care. I contacted TW acer service hotline. They said please contact your local office 3944 2383. As I said I called 39442383. She said she would mark down my feedback (as usual) with a peaceful voice.
  • Just voice out my anger. She said she would marked down my complaints (as usual) with peacely voice. I have no way to contact acer hq. So Acer has no responsibility to provide better quality of after sale serives? When they signed contracts with authorized service center, they won't even care about their level of service…
  • I did. I was shocked when i heard. However she said she would mark down my feedbak/ request. So i believe that is what their level of service standards? That is my first (and the last) acer laprop.
  • Of course, I did. 九龍區 (Kowloon) 香港九龍旺角登打士街32-34A號歐美廣場21樓01室 星期一至五 10:00AM~7:00PM 星期六 9:00AM~1:00PM 星期日及公眾假期休息 Room 01, 21/F, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon Monday - Friday 10:00AM ~ 7:00PM Saturday 9:00AM~1:00PM Sunday & Public Holiday - Closed
  • Thanks. It is ISO file and just for test. I copied from same source to c:\. I copied a MKV file to d:\ Should be hard disk failure?
  • Thanks. I have another test. It drops from 80+MB/s to 710KB/s, and stay below 800KB/s.
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