lynchps

Tinkerer

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  • I also added a wifi extender. Even though this still doesn't give me anywhere near the speeds I get with my other devices, it makes my R7 usable. Now for an update on this problem. As I wrote in my last post, I had called the Acer tech line to see if I could get some kind of update. Don't waste your time. The guys who…
  • Well here goes round 3,or is it 4. I decided to chat with Acer again tonight to see if they had any updates for the wifi problem. Keep in mind I have never spoken to anyone at Acer that has a clue about this problem. The chat started with, lets install the driver, lets reset the bios and so on. I explained everything that…
  • Unfortunately the first thing the Geek Squad will tell you about this problem is that they can't even do anything in house and that they will have to sent the laptop out for repair. This can take 2-3 weeks. About Acer listening and responding, I sent an e-mail out well over a week ago. Acer says they answer e-mails within…
  • I'm waiting for a response on my e-mail to Acer. I would be happy to just have them confirm that there is a problem and they are working on a solution. ScottyC, just curious how you know about a driver update. I could never talk to anyone who had a clue about a problem.
  • Just sent this e-mail to Acer. I just hope the right people see it. I am now on my second Aspire R7 and am still having the same issues with extremely poor wifi reception. I was in disbelief that this flagship notebook could not give better wifi performance. I was wrong. The replacement notebook performed exactly the same.…
  • Hopefully you reported this to Acer. I'm thinking the more complaints they get, the faster they may start working on a solution. I even purchased a wifi extender today to see if that would make a difference. I gained about 2mbps making it now only 18 times slower than my little $199 Wal-Mart special netbook. Funny thing is…
  • OK, come on Acer! I was tired of the talk about sending my new Aspire R7 out for several weeks to find the issue of my extremely weak wifi speeds. I stopped at Best Buy and they gave me a new R7. I brought it home and it does exactly the same thing! Really! This suppose to be the flagship notebook. Don't they test these…
  • Thanks for the info. I think the antenna thing came up once during one of my conversations with tech support but was quickly dropped. A loose antenna would make sence. I'm going to take it back to Best Buy this morning and have them take a look at it. The laptop is only 2 weeks new, plus I'm covered by The Geek Squad for…
  • I have a brand new Aspire R7 that does the same thing right out of the box. We also have other wifi devices in the house that work just fine. I have had several conversations with the Best Buy Geek Squad, the Acer tech support line and even my wireless provider. They made me do a sort of soft reboot, then a complete system…
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