luggw1 New User

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  • I did buy it boxed and complete as a new computer from Amazon. I poured over all the literature looking for something that I might have missed and could find no reference to the creation of recovery media. This surprised me as I remember the need to do this with previous versions of the OS. I certainly do not consider…
  • Well, the trial version of Win8 got me to a command prompt successfully. I ran the commands that were listed in a couple of the previous posts. The bootrec /scanos command returned a message stating that 0 windows installations were found. This is strange since I was previously able to delete fontcache.dat from the windows…
  • Yes, it still boots Linux. I'm going to try what you suggested - downloading an eval copy of Win8. If that doesn't work we may well consider returning it for a new one.
  • Understand that at this point I can't even get to a place to select an option to display a command prompt. The first think it comes up with when I select Alt-F10 is the error I described above. If there's some other way to get to a command prompt, I'll need that info to get started. Thanks.
  • Yes, that's what got me to where I am now. The update process didn't finish and ended in a black screen. It has since degenerated to what I described above.
  • Well, I went to the machine to enter the command above and it had apparently gone to sleep. I pushed the power button to wake it up (nothing else would get it to respond), but that dind't help, so I cycled power. Now when I boot and do an Alt-F10 I get the following: Your PC couldn't turn off properly The PC needs to be…
  • Yes, D2D is enabled.
  • OK, I just tried it. It gets me to the same tools as when Windows realizes it didn't boot correctly the last time it (didn't) start. I chose Troubleshoot | Advanced Options | System Image Recovery. It asked for an account and I selected the only one on the machine and entered the password. It then came back stating that it…
  • Thanks for the info. Bill [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, account numbers, etc.]
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