lnvisibIe

Tinkerer

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  • Guys, finally, I wanna warn you guys. I wrote this on my Amazon review as well. Purchase Acer products on your own risk. They are very bad at providing after sales services. It happened to my friend as well few months before the lockdown (In India). They just delay your case, even for a little work. And, everything about…
  • By this reply, I want to update my case details. I received the laptop. But it was a recertified unit, so I called them. They first asked me to prove its recertified, so I proved that first. Then, they told me that they will further confirm that the unit sent to me was recertified. Later, they accepted that they sent me a…
  • Its an update, if anyone sees this thread. Actually my problem was due to keyboard of my laptop. Everything else would work fine if I just the keyboard ribbon is removed (as told by engineer). Due to covid lockdown, the replacement for keyboard was unavailable and they took 14 days for replacement process. So I demanded a…
  • I already handed it over to that third person and the laptop reached the engineer. The issue was in keyboard of laptop. Engineer said he have requested the keyboard, and will update when replacement arrives. Also, the third person was legit and was cousin of engineer. He gave me a valid service call slip, so if anything…
  • Engineer said he can't come due to covid19 issue in his area. He told me to give my laptop to his cousin who owns a shop. He said his cousin will drop my laptop to his home. He'll repair it and give it back to that third person from where I can collect it back. I'm confused, what to do? I'm really think about it a lot.…
  • I hope my laptop gets repaired soon. Also, never ever want to face such problem again.
  • I'm just wondering how can something working so fine since last 7 months gets faulty. Like I was just watching YouTube video and my laptop went blank. Also, that engineer when he opens up Laptop, he'll damage that warranty seal as well, will he put another seal there? As per starting diagnosis, I have been told that its…
  • Hello sir, I tried pressing power button for more then 2 minutes continuously, nothing happened. And there's no battery reset hole in my laptop
  • There's a update in my case. When I press Power switch with Space key, the laptop is turning on. But as soon as I release space key, it turns off again. Anyone know whats wha problem?
  • Hello sir, yes model is an715-51. Yes there is warranty seal on lower case. And I'm afraid to check keyboard connector and battery as it have everything inside and screws are holding the cover. What if I open the screws and it make my laptop out of warranty? Thats the issue. Engineer told me to drop my laptop at his place…
  • The Acer Engineer told me to visit him, lol. He told due to covid, he can't visit me, so I have to give my laptop to a third person (whom he knows) and then the third person will give it to him! He'll repair and then I can collect it from that third person.
  • No, I didn't helped. My laptop is not even starting.
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