lifo New User

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  • Well, I will surely try to help you in your post in S series. I don't want to sabotage anything, but this works for me(and for 575G laptops), so I marked it as solution.
  • That's not true. With this solution I have all the gestures except four fingers swap and three fingers swap. Scrolling with two fingers works, touchpad is responsive and "precise" and I have no longer problem with high CPU usage. I don't know which part makes difference, but before I had no gestures with BASIC mode...
  • OMG it worked! Thank you so much! It has just one disadvantage. I lost four fingers swap to change virtual desktops and three fingers swap to change apps(Alt+TAB). But that's minor inconvenience compared to sluggish and practicaly unusable touchpad before. Again many thanks!
  • I've tried several Intel Graphics drivers. I had some graphical bugs in Firefox with "official" one. I've tried to install the newest drivers from Intel, but Windows was pulling its own from Windows Update. Solved by Gpedit hack - there's option to not automaticaly install drivers by device ID. So I installed the latest…
  • This is hilarious! THEY should fix this problem. THEY should write Microsoft. What is a customer for them?
  • I know this is a community forum, but there're also people directly form Acer, aren't they? So could they be so kind and just reply me(or us, as many other people have this problem) that they are aware of it and working on fix? Or they don't care to support brand new(May 2016 release) laptop? I could provide any additional…
  • Well then you have the same problem as me and few other people on community forum(but i think everybody with this model and Anniversary Update is affected). Plus you have an annoying coil whine... Sorry, but I can't help you with that. Stuttering is defenitley a driver problem, but coil whining could be HW. We could…
  • May I ask if you have experienced any lag/sluggish mouse movement using touchpad afer Anniversary Update? I've the same model, but touchpad is Elan(https://community.acer.com/t5/E-and-M-Series-Laptops/Windows-10-Anniversary-Update-makes-touchpad-unusable/m-p/451171#U451171). Anyway, coil whine sounds like HW problem to…
  • I can't find a laptop with better value under 600-700€ in EU market... Could you tell me what would be your replacement? Thanks Btw I really like this laptop. It has good build quality and best components for its price(except touchpad ). It would be the best if Acer solved this issue - win-win situation...
  • Thanks for the reply, but I've tried dozens of ELAN drivers from different sources. Lenovo drivers, Acer drivers, some generic drivers I found. Every ELAN driver behaves the same. Because of that and things I wrote in messages above I think that problem isn't in the touchpad driver itself, but rather in the I2C driver or…
  • Any news on the issue? Due to this "bug" I can't really use the laptop without USB mice. Support page says that my laptop supports Windows 10 Anniversary Update and yet I can't use it properly. I'm waiting for the new drivers...
  • This is bad. I've no driver updates on E5-575G-53VG yet(understandable since it's different series). I assumed that the problem was caused by some bug in Intel IME which manages power. My touchpad behaves normally even in advanced mode, with gestures and everything, but CPU must be on…
  • Sorry, but I've already tried that. Haven't you read my post? Ok, it solves the lag/stuttering, but I can't use gestures so touchpad is also pretty much unusable. On Tuesday, Acer released BIOS update v.1.12 that should improve system performance, but I don't see any changes... I think it must be something with power…
  • Right now they updated BIOS for my E5 575G, but I can't see any changes. Touchpad is laggy as before. Maybe they'll update drivers and it'll finally work..
  • Btw I found out that I din't installed Turbo BoostIntelTurbo Boost Driver11.0.0.118168.1 MB2016/05/04Download After I installed it, touchpad became a bit more responsive, but it still isn't working butter smooth as before AU and CPU usage goes up to 25% only when moving touchpad on desktop with no other programs…
  • From the conversation with support I understand that we need new drivers from Acer. It has something to do with Intel I2C driver or BIOS or maybe power management. On my laptop - E5 575G it seems that problem disappears when CPU is on load. Windows 10 AU probably brings changes in kernel(under the hood) and Acer has to…
  • Yesterday I called to Acer support. They told me that this issue was already reported by some people and that they're working on the fix. But no ETA was given. I also started a new topic, but no response there yet. I think they should speed up, because they could lose customers. Meanwhile I rolled back to v. 1511 and I'm…
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