lgbalfa New User

the D drive is empty. it seems to be the partition. before the master reset, it never showed the D drive but now it does.

C drive is about 300 and D drive is about 20. no SD card in use.

ok problem seems to be solved which i don't know why it made a difference. the laptop was plugged in a surge protector. when i plugged the laptop directly into the wall the vibrations stopped. i appreciate everyone for their assistance. thank you!

thanks for the advice but why would it only happen when it is plugged in?

it's on both sides and it's also on the cover / lid and you can only feel it when the laptop is plugged in.

i also noticed that you can feel the vibration where you rest your palms next to the mouse touchpad. and the vibration only occurs when the laptop is plugged in for use.

it did not.

thank you. seems to fix the issue. hopefully it won't happen again.

thank you everyone for the replies. i ended up calling microsoft support and they activated it remotely.

thank you very much! i really appreciate your assistance.

thank you! it worked!

the computer is not new. it is still under warranty but not worth sending it for a repair for this issue.

thanks for the advice. not a big deal having the 2 min icon during the startup or shutdown. it does not affect the performance. seems like a lot of people who have reinstalled windows 7 has this issue.

see attached pic of the 2 min icon: http://i41.tinypic.com/21nf8k0.jpg this was never there before. apparently a lot of people have gotten this in which they had not had it before after a re-install of windows. i read that if you change your desktop background photo it will go away but that was not the case for me. thanks