kiddo New User

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  • Next day - still not showing in Human Interface Device. Has been freezing again, then I touched another part trackpad with finger from other hand and pointer moved, but with normal finger it didn't move. So, there was the strange case of it moving for one finger but not another, and then I tried on the same part of the…
  • Jack, Was just about to go to bed when I noticed you had replied. Deleted, closed down, restarted, now not showing in Human Interface Devices. It is working though, but strange that it is not listed. Will keep you posted on what happens tomorrow.
  • Sorry it has taken so long to reply. Still the same as before, device manage shows driver date of 19 Feb 14, but driver showing via msinfo is 22/8/2013. Obviously still freezing so I use an old mouse most of the time now.
  • A few days have passed but it has had little use, this morning I tried to sort through a few emails and the pointer froze again. So the problem is still not resolved.
  • Will post again in a few days to let you know if any more "freezes".
  • Tried refreshing the "view" but it still shows the old driver. Strange!!
  • Ah, that's interesting. Going through device manager its shows the latest version is installed, but going via msinfo it still shows the old driver. Anyway, there has been no freeze during the time I have been messing around installing the driver - so I'll give it a few days, see what happens and post back here to let you…
  • The one showing as installed is 6.3.9600.16384 date 22/08/13 The downloaded and recently installed one is, or should be, 18.1.2.1. This is supposedly the latest version according to Acer site.
  • Jack, I downloaded the driver for 8.1 as I am still running that version
  • Thanks Jack, It is a Synaptic one. I downloaded the latest driver, unzipped it, ran setup, the setup wizard said it had installed. I clicked OK and restarted - but then checking the driver it shows as the old version still. What did I do wrong?
  • Still trying to solve this problem, my bios already is v1.10 What do I do next, is there another solution?
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