kelbel Troubleshooter

Comments

  • All your "crossing"?? I think they're WORKING!! One more day has gone by, without that dreaded BSOD!! I'm going to give it one more week before I mark this as "Solved". Thank you SO MUCH for your help & patience!! I was really at my wit's end. Thank you a billion times over!! Kelly
  • Wow. Thank you for all the information! I guess I'll continue to make any changes to that computer as Admin. I don't want anyone to make changes that I'm not aware of ~ because it's always my job to find & correct any problems that occur. I even have an Admin. profile on my own computer, even though I'm the only one using…
  • @finlux @RevoMaxx Hello again! I decided to give your solution one more try! I don't know if this has ANYTHING to do with ANYTHING, but when I updated the first time, I was in Administrator profile. So, I started all over again, only this time in the User profile (as Admin). It went through the AMD update again, without…
  • I was so hopeful. But, today I got 2 more BSOD... I believe this computer is under warranty still. Do you guys think that I should send it back for a new one? I'm a little bothered by the fact that I'm having an issue right away. But, if anyone has another idea on what I can do from here, I am willing to try it. Can…
  • ok. I tried the first one again & got the same message. NOW, I've updated the AMD and everything went ok. SO.... I guess I just wait & see!!! THANK YOU, AGAIN, FOR ALL OF YOUR HELP!! I APPRECIATE IT SOOOOOO MUCH!!!!!!
  • sorry I haven't been back! I'm going to start all over with the ACER updater page. I'll try the other graphics update, and let you know what happens. THANK YOU SO MUCH FOR ALL OF YOUR HELP!! I'M SO SORRY I HAVEN'T RETURNED SOONER! Let's keep our fingers crossed! kelly
  • You've been SO PATIENT & KIND WITH ME! I APPRECIATE IT SO MUCH! I opened it, and this came up... Now I feel like a bother. I'll be back tomorrow to see if you've replied to me. I'll understand if you don't. Maybe I should start over from step 1 again? THANK YOU SO VERY MUCH FOR ALL YOUR HELP & PATIENCE!
  • I've downloaded this driver update: NVIDA VGA driver (version 9.18.13.3302 fmi). Wait... I don't want to sound dumb, but after I extracted it, is that all I have to do? Is it all on my computer now? (I HAVE extracted this update. Was I NOT SUPPOSED TO? Too late!) I'll be standing by, waiting for your reply. THANK YOU,…
  • sorry to bother you again... Can I also have OPTIONS on the POWER icon? Like SLEEP & RESTART?? btw... I did do what you told me to do in this thread. It DID WORK! So, THANKS FOR THAT!! I've become SO USED TO having all POWER options come up when I've used the icon in the past ~ on the same OS, different computer. I always…
  • Thank you (again)! I will go try this, right now! I'll give it a week to see if it works, then I'll either mark as solved, or ask for your help again. I REALLY DO APPRECIATE YOUR QUICK RESPONSE TO MY POSTS!! IT'S BEEN A LIFESAVER!! Kelly
  • WoW! That was a QUICK RESPONSE! LoL... Thank you SO MUCH, FINLUX. I will try this right now! (I'm wondering why it isn't just "there" in the first place) I REALLY appreciate your help! Thanks again! Kelly
  • never mind about this. i connected an ethernet cable to modem, and speeds were exacrly what they should have been. so, i think it's a problem with the modem. not the computer. THANKS FOR HELPING ME, THO!
  • Ok. i'm downloading it now. thank you! i'll let you know if this works.
  • I'M RUNNING 64-bit WINDOWS 8
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