jurgenvdm New User

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  • I was too quick to think the problem was solved on my phone... It worked for one week and since this morning the problem is back. I guess that it will maybe come back too on the phones of the people who did a reset to factory settings.
  • On my phone the problem is solved too, but I didn't have to do a reset to factory settings! I noticed a few days ago that I was connected to a hotspot wifi. I checked it and saw I got an address using DHCP. I changed in the advanced options the IP definition from static to DHCP again for my home wifi and it worked again!!!…
  • Hi dannyvdp, Does your phone has the Build-number Acer_AV061_V370_1.032.00_WW_GEN1 on it now? (after the reset to factory settings) Because with me the problems started after the installation of that version and if the factory reset would mean that you go back to an earlier version, than this problem will probably come…
  • I have tried the solution of MPFR and it works on my phone too! Thanks for this temporary solution! So I suppose there is a problem with DHCP in the last upgrade to Acer_AV061_V370_1.032.00_WW_GEN1 Hopefully Acer can solve this and come quickly with a new upgrade.
  • For every wifi I try, I have the message "obtaining IP address..." for a while and after that it doesn't connect with the message "avoided poor internet connection" I have this for EVERY wifi I try, so for my wifi at home, for the wifi at work or for any other wifi I get the message "avoided poor internet connection" and I…
  • No, the problem still isn't solved. I have opened an incident with Acer on January 20, but until today I got no reply on it!!! Only an automatic mail reply in which they say that they will react within 72 hours... I am very disappointed in the support of Acer!
  • I have also a problem with the Wifi after my last upgrade to Acer_AV061_V370_1.032.00_WW_GEN1 No matter which Wifi I try to connect to, it is looking for the IP... and after a while I get the message "avoided poor internet connection" and it doesn't connect. Did you upgrade to the same version?
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