jshe New User

Comments

  • JordanB and others that responded to my plea for help. I FOUND OUT WHAT WAS WRONG!!! In my previous post, I said I was taking it back for exchange in the morning. I uninstalled my email, open office, chrome and printer. Deleted all of my personal information, bookmarks, and documents and was about to get it ready to box…
  • JordanB, I've done it all now I guess. I updated the driver (uninstalled and let it reinstall) but it didn't help. I contacted Acer tech support. He gave me a link to download the recommended drivers. He also wanted me to reinstall the Card Reader driver. I installed both of those recommended drivers but nothing changes.…
  • JordanB, I'll check the driver tomorrow and see if I've got the new one.
  • I'll check the driver tomorrow and see if I've got the new one.
  • Sorry but I failed to answer your question. That is correct. If I Shut down the system and then power it back up, everything works as it should. I've powered it down several times over the last couple of days and it has always started as it should when I power back up. I only get the blank screen when I allow it to…
  • JordanB, I know what your talking about now with reset to factory defaults (just take it back to factory condition). I think I will unplug the UPS first and see it that might be causing it. If I still get the blank screen, I'll try the webcam (it's also about a year old). If that doesn't do it I'll remove the graphics…
  • I'll give that a try IronFly if I continue to have problems.
  • Maybe I'm using the wrong terminology. I said "cold boot" and I mean powered off completely. Restart I mean Window Icon, Power Options, Restart. Maybe powered off and turning it back on is supposed to be called "Restart". This is my first time using Windows 10 (coming from Windows 7) so I'm a little lost on finding things.…
Avatar