jess84 New User

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  • Hi thanks very much for your time and advice but that just sounds a bit too technical for me to attempt, and I don't want to do any damage to invalidate the warranty or anything. Looks like I'm going back to Currys!
  • Hi I tried setting the power plan to high performance (it was set on 'balanced') but it hasn't made a difference unfortunately. I took some more screen prints while it was stuck on not responding in case they shed any more light - when I took the screen prints before it was when I had just turned the laptop on and not…
  • Thanks I will do that tonight and reply from a work PC tomorrow. Cheers
  • Hi not completely sure the model number - not at home at mo as using someone else's computer but looking at Currys website the E5-571 looks like it is the one I've got. It's Windows 8.1. Not noticed the fan running more than normal. Had a look yesterday at task manager and very little disk space being used and CPU didn't…
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