jeffk1970 New User

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  • Hi thanks for your ideas and input. Here are the latest developments and the options I seem to be down to. The SNID was no longer legible on the sticker on the bottom of the laptop and was not located under the battery and of course not in the BIOS. So I called Acer and gave them the SN and he was thankfully able to give…
  • Yes I essentially used retail media to reinstall. It was the installer I downloaded from microsoft and put on usb. This laptop actually belongs to my brother-in-law. Of course, the COA sricker on the bottom of the laptop is so worn I can't see the product key or even the bar code anymore. It was just the SN on a sticker…
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