jbro34 New User

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  • I figured it out. It needed 2 rams stick that were the exact same in order to work right. Here is what I bought that worked for me: https://smile.amazon.com/dp/B07JGSPGGZ/ref=cm_sw_em_r_mt_dp_YHvuFbJ3DC6D9
  • I GOT IT WORKING! Following StevenGen's suggestion I got RAM that was a 16 GB upgrade pack that had 2 8GB cards in it. The cards being the same brand and type made it so it is working now. Thanks for the suggestiongs! I have had it in my computer for about 3 hours now with no issues. This is what I bought that is working…
  • Any thoughts on if the cards need to be the same? I'm thinking I might just give up on trying to add more ram and make do with the 8gb that it came with. 
  • The original RAM that was in the computer was made by ADATA, the new RAM I bought was made by Kingston. Right now I have the Kingston card in there and it is running just fine. So the issue is that both RAM cards need to be made by the same OEM? This is the first I've heard that.
  • Here is what I found on Kinston's website. According to them it should be possible to upgrade your laptop to 16GB of RAM. https://www.kingston.com/unitedstates/us/memory/search?model=99911&devicetype=3&mfr=ACE&line=Aspire
  • Was this issue ever resolved? I am running into the same issue and have verified that the new ram stick is compatible and works. It seems to only happen when both slots are being used at once. If I have either my new or old ram in only one slot with the other open then it works fine. It only freaks out when both slots are…
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