hunt Troubleshooter

Comments

  • Not going to happen without a video from start to finish with every step explained.
  • As far as a tech walking me through it isn't going to happen. I have one cell phone I use for a hot spot and it will not allow me to talk on it and use hot spot at the same time. Ive tried to talk to a tech and have to hang up phone then try to reconnect to same tech. Not gonna happen. Thanks but I'm screwed and I have…
  • I don't know what you are talking about .The only thing in the package was the M.2 device and warranty info. 
  • I will no longer attempt assistance in my inability to get the 860 EVO SSD up and running as my boot drive. It seems to have caused problems that I really don't know what they are. thanks to those that tried to help.
  • The last guy I talked to said to format. I need to talk to one person so I dont get crossed info. I tell you what I really dont appreciate a smart *****. I said from the beggining that I did not know what I was doing. That is why I came here for help. just forget trying to help me I will do whatever I can or decide whether…
  • Did you not understand when I said I called Acer 5 times with same question got 5 different answers? the question was what was maximum GB M.2 SSD that could be installed in my laptop? One tech said 4 TB and the others were just as stupid. thats what I was referring to. You dont seem to be very accommodating or…
  • I am just about ready to pull it out of my laptop and destroy it. there is something that is assumed I know that Im not being told or my system is not like other laptops that are other brands or models. I really dont know but I know that what Im being guided to do is not working at all. I have not made any progress since…
  • Yes i have done that and it says its in use and it will not allow me to go further. I dont know how to do a screen shot.
  • I have obviously done something to this SSD that it will not allow me to format it. This is so frustrating. It seems like Im getting further and further away from my goal. Nothing is working in my favor. I guess I have had to many different people guiding me and gotten in trouble with my laptop. Feels like this will never…
  • What I am trying to do is change the factory installed 1TB HDD from boot drive to storage and new 860 EVO 250 GB SSD to my boot drive. I dont know another way to say it. I that is not the way to say it please inform me so I dont continue to sound like an *****. Im doing my best to understand what people are explaining to…
  • I have a 64 GB Samsung flash drive with my default system backed up on it.My 1TB HDD has 51.2 GB used and my 860 EVO shows 249 GB with 32.4 GB used. I moved EVO in BIOS up one space above 1TB HDD in BOOT section but it is not functioning as bootup. I have done other small things but cant recall exactly what which has…
  • It has got to the point that Im afraid I will do irreversable damage if I do the wrong thing. Everything still functions properly so it seems like the best time to cut my loses. Its a decent laptop for a person who knows the procedures to finishing what I started. Please let me know if anyone may be interested. Thanks
  • By nothing on it I meant no personal files or info only default. Maybe this will give you some insight on me when I say I have (0) experience with computers and what is easy for you is a nightmare for me. All my life I worked in construction. Now Im disabled have no transportation and live on $500 a month. Try that. I just…
  • Where would a person sell a new laptop with upgrades installed but not put into operation yet? Acer Aspire E5-575-33BM 16GB Samsung Ram and Samsung 860 EVO SATA M.2 250GB SSD. Purchased from Amazon 12/30/2017 only use has been a couple movies watched and internet surfed. Barely used at all. Cant figure out how to get SSD…
  • Thats not the problem. It has nothing to do with the size. There isnt anything on my laptop its new.
  • Thanks again for your help but I am between a rock and a hard spot. I have no transportation and no friends or neighbors close by. I have simply made a huge mistake in thinking I would be able to purchase a laptop and upgrade it assuming the market had information on the products they sell. I knew just enough to get myself…
  •  I appreciate all the help everyone has given me but the problem I'm having getting a Samsung 860 EVO M.2 250GB SSD up and running in my Acer laptop has done nothing but cause me severe anxiety and frustration. It is a shame when you cant even get answers from any manufacturer about any computer or upgrade that they…
  •  you cant possibly know how upset I am about this situation. I wish I had never heard of Acer and how easy it is to upgrade this laptop. Sorry I'm just really upset . I do appreciate all your help. At least I learned something but I could have gone the rest of my life without this frustration. Just went to the Dr last week…
  •  Well I downloaded mini tool partition and it said I needed to purchase $40 worth of hardware to do this install. I guess that is the final straw that broke me. I spent everything I had to get this SSD. I live on a disability check of $500 a month. I cant afford to do this. No one has said anything about buying anything…
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