hedhunter62 New User

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  • I have tried the Hard Reset. Nothing happens. Not even a flicker on the screen. I have tried it multiple times, with the charger on and with it off. Meanwhile, the LED indicators are blue both for battery charge and for power status. I even checked the screen brightness to be sure that the screen hadn't been turned off.I…
  • I understand that the battery may no longer be re-chargeable, but shouldn't the Chromebook still boot up when on the charger? Clearly, the charger works since the lights are blue for power status.
  • I have tried the hard reset but it has no effect. The screen remains black. I have removed the back and disconnected the battery for 60 seconds; screen remains black when I try to turn it on. The indicator lights are both blue, even when not connected to the charger. What else is there that I can do?
  • This doesn't really answer my question. I don't want to do a hard reset if it can be avoided. So I ask again, is there any reason not to try disconnecting the battery on a C720 which refuses to turn on after a year of inactivity?
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