guruaid-cs1 New User

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  • In this case, follow the steps below and check if that helps: 1. Remove the power adaptor and battery. 2. Press and keep holding the power button for at least 40 seconds. 3. Connect the power adaptor without fixing battery. 4. Power on the laptop. 5. After logon to the Windows, Shut down the laptop. 6. Fix the battery and…
  • In this case, first check if the power plan set on your system is causing the system to shutdown automatically. To know what a power plan is and how to change its settings, follow the guidelines mentioned on the link below: http://windows.microsoft.com/en-us/windows/power-plans-faq#1TC=windows-8 Additionally, you can also…
  • Remove the battery from the laptop (if feasible) and connect the laptop directly to power adapter. Now, see if it turns on. If the issue still persists, check if following the guidelines mentioned on the link below helps: http://acer.custhelp.com/app/answers/detail/a_id/4/~/what-can-i-do-if-my-computer-does-not-power-on%3F…
  • Press the key combination "Fn + F6" or "Fn + F7" on your laptop and check if that works. The key combinations are used to enable or disable touchpad on Acer laptops. If pressing the keys does not help, check if following the guidelines mentioned on the link below helps:…
  • To recover your Windows 8.1 password, follow the instructions mentioned on the link below and check if that works: http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8 Hope this will help you.
  • On Acer website, there are two different display (VGA) drivers mentioned for your model- NVIDIA and Intel. First, you are advised to check which display driver your computer is currently using. To do this, follow the steps below: 1. Click "Windows key" + "R" to open run window. 2. Type msinfo32 in the run window and hit…
  • As only one of the speakers is not working and your laptop is still under warranty, you are advised to take the laptop to nearest Acer service center to check if there is any hardware issue. To do this, the following link can be useful: http://us.acer.com/ac/en/US/content/service Hope this will help you.
  • You can check if you are able to download your webcam drivers through Windows Update. To know how to do this, refer to the guidelines mentioned on the links below: For Windows 8.1: http://windows.microsoft.com/en-us/windows-8/all-drivers For Windows 10:…
  • There is a high probability that this is a hardware issue. To confirm and resolve the same, you are advised to take the laptop to your nearest Acer service center as the laptop is under warranty. To do this, the following link can be useful: http://us.acer.com/ac/en/US/content/service-contact Hope this will help you.
  • Acer support center has not listed drivers for Windows 7 because the laptop is made compatible mainly for Windows 8.1 and Windows 10. Thus, it is difficult to find Windows 7 drivers for the same. Still, you can contact Acer through the link below and check what options you have at hand:…
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