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  • sorry not downgrade since i installed it with 8.1..i mean change the os from 8.1 to 8
  • acer's drivers download page classified my laptop as having windows 8 64bit so i guess that's the pre-installed OS..that's why i needed to downgrade my present OS - which is windows 8.1 - to windows 8 and the only way i know to do that is with microsoft's windows 8 set up tool..that's when a product key is needed
  • thank you ironfly for that prompt reply..my problem is i dont have a windows dvd installer and so i need to get it online from microsoft..but everytime i use their media creation tool i cannot move past the licensing part..i need to provide a valid product key..hope you understand my dilemma..
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