ep1

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  • Hi Skagerstrom, This worked. Windows Hello sees it now. Thank you! 
  • Hi Fabian, They simply said to update the driver using the Acer Web site, and if that didn't work to perform a factory reset. Both of these solutions did not work. Mine has been flickering from the moment I unpacked it brand new, so from factory condition. My only solution so far is to drop the brightness two notches, at…
  • Thanks, but the issue remains after updating the BIOS, resetting the battery, updating graphics driver (the latter being Acer support suggestion). 
  • I've noticed the fingerprint reader on my Spin 5 does not work with Windows Hello at all either. I conducted the Windows 10 updates immediately after purchase, which means I never got to use it with Windows Hello. I've tried all the usual troubleshooting (uninstall/reinstall/stop/start/downloaded drivers from Acer site)…
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