eisoJ

Tinkerer

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  • It installed the same version. 
  • It won't let me upload the snip but it says: Driver date: 04/02/2016 Driver version: 11.0.0.1181 Digital signer: Microsoft Windows Hardware Compatibility Publisher
  • Okay, we are back again with the same issue. My laptop has been back to Acer repair centre 4 times since January and the team has done two factory resets, reseated the lcd cable, and replaced the screen, but the problem has returned this past week. It was going well from June until the end of October, but now that the…
  • I called Acer support yesterday and they said exactly what you did -try a battery reset, claiming that it would most likely solve the issue, but alas it still persists. On the 28th of Dec (before the battery reset), it shut down at 11:30am and I turned it back on and it was at 83% battery, then 8 minutes later it shut down…
  • It does seem to be shutting down only when it's not plugged into the AC adapter. When I turn it back on, there's no error message and the battery doesn't seem to be at a lower level than before it shut down. It shut down again as I was writing this. I've started logging when it shuts down so that I can give the support…
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