dcal52 New User

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  • all right ... great to have 2 suggestions to try. So I decided to try the one by camilcze first as it looked like less work. Although to be honest I was not feeling very confident that the device manager would accept this update based on my previous experience, as it was still an older version of driver than the one…
  • I'll go through and try to delete the new version files ... may be a while getting back ... have to be away for a while but will let you know how i make out ... thanks again
  • I'm quite sure I restarted on that one but don't remember getting a message ... sorry 
  • Hi Jack ... thanks for not giving up on me. Ok I think I had tried your suggestion as well earlier, but I just tried again following your directions (attempted to update without uninstalling, pointed to the directory where I downloaded the old version … checking the box to include subfolders) … but unfortunately I almost…
  • Ok it seems like I started celebrating too soon. I thought I had tested the sleep function fairly thoroughly and it was working well. But as a further test I left my laptop on overnight two nights ago and something must have been going in the background and once again my laptop is not reacting as it should in sleep mode…
  • hi camilcze ... thanks very much for your suggestion ... your idea worked (although my AMD driver is a later version than the ACER website recommendation) see my other post for details much appreciated!
  • All right! I can sleep now! (and so can my computer!) So it took me a bit longer than it probably should have but I uninstalled the drivers for both the AMD and Intel graphics. I tried the sleep function at this point and it seemed to be working. I downloaded the drivers from the Acer download center as suggested, and…
  • Hi Jack, yes I'm running the refresh option from the SSD and not the HDD as you have assumed. I was hoping the SSD might have been provided with hidden recovery files at the time it was installed by the vendor (is that how it's done?) but I'm not sure how to tell for sure. Unfortunately I'm a couple of hours drive from…
  • Hi Jack, I’m still hoping I can get this resolved but my laptop is putting up a fight! I backed up my personal files etc preparing to go back to “factory fresh” per your suggestion, using the recovery stick provided by the vendor. I thought I would start by selecting the “Refresh” option, but when prompted by Windows to…
  • Hi Jack Thanks for the suggestions. No I guess going back to Factory fresh condition isn’t particularly appealing but if that’s the best option at this stage then so be it. Before doing that though, I might try installing a couple of the drivers I was hesitant to try as mentioned in my original post, just as a long shot. I…
  • Hi Jack No he didn’t wipe it clean … another bit of a long story I’m afraid.. I was going to try running Ubuntu through the USB 3.0 using part of the original HDD (1 TB) (not really sure how this would work, but I have used Ubuntu a bit in the past and wanted to get more experience with it) so I asked if he would partition…
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