ctsohio New User

Comments

  • Are you sure it is a dead screen. I purchased a 710 about 3 months ago and the screen went dead in the first week. I sent it for warranty repair and git it back last week. I booted it up once and it worked fine. I did not even move the unit from my desk and the next time I booted up, no screen activity. The screen was…
  • I received my chromebook back 6 weeks after I opened this warranty claim. The top cover is now scratched and the bezel is now broken near one of the hinges, leaving an open gap between the bezel and the top cover. So, it lookls like an amateur replaced the LCD. I have replaced thousands of them (as I was a tech for many…
  • Another week went by and still I do not know where the notebook is and when it will be returned. After many calls, I got a verbal promise that Acer would contact me with the information, but that did not happen. The agent said she would send a message to the repair site and would let me know, but never followed thru. As an…
  • This is my second Acer. The first was in warranty repair for 3 months total, before it was returned to me still broken. Now my second has been in warranty repair (different reason) as the display quit at one month. Now, you have had it for over a month and not even a courtesy communication to let me know why the delay.…
Avatar