cjon New User

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  • I sent them a message last night with no response so far, but maybe they only work M-F. I'll wait and see. I also found an 800 number on the bottom of my invoice, and I know it is only M-F, so I'll call them MOnday. I was thinking about either pulling the HD out of the laptop, sticking it into my bench machine, doing the…
  • Jack - Thanks for your advice. I have found Acer's website to be a bit ..."convoluted".. do you have a suggestion (or better yet a link) on how to contact the right person/group? Thanks, CJon
  • What puzzles me is that optical drives in 3 other computers read that "System" CD just fine (see directory in previous post), and the optical drive in the laptop, a Pioneer DVD-RW DVRTD11RS (according to Device Manager) will read other disks I'vve tried in it. So why won't it read the one disk I have to have to do my…
  • >Windows 7 repair disk, a retail Windows 7 install disk, a Windows PE disk, an ultimate boot disk 4 windows, a knoppix system disk and a Microsoft memory test boot disk.< These are all CD's or DVD's No, I'm not referring to the new HDD as the system disk. Disk #1 in the restore set is labeled System Disk. Then, there is a…
  • Yes, that's how I got it to boot all those other CD/DVD's What gripes me is that I entered the machine's serial # and bought the restore set the wizard said was correct. Not only am I out $20, but I'm no closer to fixing my customer's laptop. CJon
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