ccschade

Tinkerer

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  • We got our laptop back today - it was fixed quite quickly, but we didn't know the courier was going to attempt delivery, so we were away the first couple of times he came. Communication from Acer was non-existent! Anyway, the Repair Centre Report reads: "Problem Description: S: Wifi issue; other devices works fine without…
  • Thanks. That worked!
  • Note: clicked 'solved' by mistake. This problem is ongoing and can only be solved by the laptop going back to Acer which they have agreed to do.
  • Sorry did not mean to accept this as a solution! Everything else connects ok. The Aspire does not even detect the dozen or so wifi networks in the Neighbourhood that all other devices see. System restore did not work. Spent ages online with Acer today and they are collecting it for repair. Something went seriously wrong…
  • To begin with, we cannot connect to the Internet. Even if you plug in an Ethernet cable between the laptop and the modem, no networks are detected. I have now tried a complete system restore, setting everything back to factory default, and still there are no networks detected in the whole area. This problem is frustrating…
  • Dear GuruAid-CS Thank you for your prompt reply. However, the laptop came ready-loaded with Windows 8.1 and the Windows help page for how to restore your PC says "If your PC came with Windows 8.1 or Windows RT 8.1, you’ll need the discs or thumb drive that came with your PC." We did not receive any discs with the laptop.…
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