capitainelaure New User

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  • Ah yes I had another go - I think I had the boot order wrong in the bios. Afyer f12 saw the usb recovery listed so selected it and tried to reset yet again. It got 2% then crashed out. I still can't see the see drive. I can see 931 gb listed in disk list. But I can't do any bootrec fixes. Must be hdd problem? I can see x:
  • Hi philetus apologies for the delay in getting back to you. I had to buy a usb. I did what you suggested, followed the backup instructions in your link and enabled f12. But nothing displayed in the boot menu! I tried another pc reset from the windows recovery environment but that didn't work either. When I go to s command…
  • No they're running windows 8.1 which I now see has problems when it does these big slow automatic updates. Unfortunately I didn't make a recovery disc. Acer confirms that it is in warranty but will only sell me recovery disc for £50 which I resent doing as I had the laptop for less than a week and this appears to be a…
  • Thanks philetus. I tried this just now. Waited a long time then gave me some options so I chose reset pc. Then waited some more now it says"unable to reset your pc. A required drive partition is miss". Not sure what to do now. I think I have come to a dead end?
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