arunasad New User

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  • OK, it was too good to be true. After sending the dock to Acer they changed their mind and send me a quote for £65! Their justification was that broken key is a cosmetic issue and not covered by warranty. I obviously refused to pay and after couple of long conversations they agreed to fix it for £13. Still couldn't see why…
  • @padgett Thanks. Your post made me think. I definitely have not dropped or in any way mistreated the keyboard. So this time I rang Acer and said that the key must have had a manufactoring defect and requested a warranty repair. Somewhat surprisingly for me this time they didn’t even argue and agreed to repair it for free.…
  • I didn't call. I spoke via chat on official Acer support site, so it was Acer. They said that broken key is not covered via warranlty (which is fair enough). I found the chat transcript now, exact amount was £55.15 and this only covers courier and assessment. The repair charge would be on top of this. They also kept…
  • Never mind... "Share Photo to Facebook" app does what I need. 
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