anilda New User

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  • Hi JakeE, Anilda here again. My Acer again failed to display with exactly the same simptoms 15 days aga. Mean while the Acer Service sent me the address of another service centre in my City. I was reluctant but went there two days back. Explained them what I have done uptill now, they checked and by conversation with me…
  • Hi JackE, Thanks, I will think of replacing battery. Indeed it was a great support from you , I really appreciate your valuable guidance and patience. I really needed some one to discuss with and this was the right place. Thanks again . Regards, Anilda
  • Yes I checked, the battery power lasted just five minutes . Do I still need to go to Safe mode with F8? Is my laptop safe without any antivirus with just Windows Defender ?
  • Hi Jack, Sorry for the delay. Ok as advised by you I removed the Avast Antivirus . Then turned to Windows Defender . It was on, then I updated it and scanned my laptop. Then I shut down the Laptop and restarted. Everything fine. Checked the Windows Defender again. Now it showing " Your PC is protected and up-to-date. Then…
  • Dear Jack E, Today at first attempt my laptop started smoothly without any interruptions. Now do I need to go through the bios setup procedure ? Before it all started I had a notification that my window defender is off and suggestions to switch it on. I did opted "start ". Then it said that I already have one Antivirus…
  • Hi JakeE, First, the Acer screen disappears so fast that I didn't get time to press F2. Then the long beeps started. Then the following screens "Preparing Automatic repairs", then "Diagnosing your PC", then "Your PC didn't start correctly & Press Restart or Advanced Options ". I selected Restart. Then again continuous…
    in ASPIRE 5517 Comment by anilda July 2017
  • Hi JakeE, My Laptop has again stopped functioning. Now the screen turns on & does not boot, just gives me long bips continuously . Tried several times turning it on and off . Anil
    in ASPIRE 5517 Comment by anilda July 2017
  • Hi JakeE, I thank you for valuable guidance and timely response. I am facing some other issues related to software, shall I continue the same conversation or do I need to open a new topic & start new conversation? Thank you, Anil
    in ASPIRE 5517 Comment by anilda July 2017
  • Hi JackE I saw the Video on YouTube. It was not possible for me to do that. So Yesterday I took it to a Authorised Acer Service Shop (LAPTOP STORE, Pimpale-Nilakh, INDIA) as suggested by Acer official site. After checking my Laptop I had given two options : First , my display IC chip needs to be changed and it will cost me…
    in ASPIRE 5517 Comment by anilda July 2017
  • Hi Jake, I don't have cable to connect to another Monitor or tv. I will try it. However, I tried putting password while indicator is still on . But it doesn't do anything. I waited for long time, no change in the status, everything idle and the main indicator still shows on and no hard disk indicator on. I tried this 3/4…
    in ASPIRE 5517 Comment by anilda July 2017
  • Jack, I did what you asked me to do and when I switched on I couldn't hear any bios beep at all. I did it thrice, 1/1.5/2 mins and every time after switching on I didn't hear any beeps , short or long. Not even weak sound, the symptoms remain same. Awaiting further suggestions. Anilda
    in ASPIRE 5517 Comment by anilda July 2017
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