alexjames New User

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  • Sorry to hear you are having the same issues as I did. Sounds to me like a W10/ driver compatibility issue with this model that has yet to have been addressed by Acer, which is pretty poor in my opinion. After returning my original R14 to the store, I picked up a lower spec model which I am still running on W8. I would be…
  • Hi Justin, So the plot thickens... tonight I picked up a new R14 R3-431T and the internal mic works great (thanks Best Buy, superb customer support!). However, I now wish to upgrade the unit to Windows 10. On my last model I didn't get the chance to test the mic before I upgraded to W10, so am unable to tell if the mic…
  • Thanks Justin, however I have actually since returned the unit - I was too frustrated with the lack of support and decided to just cut my losses. Good to know that the performance level should have been better, and I will take this up with Best Buy. I am looking at picking up a similar ACER model soon, possibly lower spec…
  • Justin, Thanks for the response. No, the microphone is not obstructed. I have connected an external mic, and this works better. The 'technician' at Best Buy tested Skype with the mic/ boost turned to 100% and the unit volume at 100% - although I could hear myself, the sound quality was still very poor due to the high mic…
  • Following on from a previously asked question (no responses) I am just hoping to get some feedback on the microphone performance of the ACER aspire R14 (R3-471T). I recently purchased this model, upgraded to Windows 10, and with the mic volume/ boost and system volume all the way up am only just about able to hear myself…
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