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  • Hi Puraw, I have already used 3 HDs (1 SSD). and when putting in an HD, I reinstall the OS. Here is one before the Crash but it also occurred 3 other times during the day. This is a new one for today. Source IntelAudioService Summary Stopped working Date ‎12/‎2/‎2023 9:46 AM Status Report sent Description Faulting…
  • Thanks for the reply Puraw. No, the laptop is not in S mode. I have run it in safe mode and i have not run into any lock up issues. I have tried running the native windows, ACER provided and Windows updated display drivers and all crashed at some point in my using the laptop. In testing all, I have reinstalled the OS every…
  • Thanks for the response StevenGen. Sorry the model number is an A514-52K-30NA. The bios version is the latest as per the ACER website. The IRST drivers have been all installed via win update and ACER drivers via the site. Although there is a generic software component that I could not identify and install the drivers from,…
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