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  • I did get paid support for mine as was last mentioned above. It cost me a good deal, but the laptop design and function was enough for me to pull that trigger. The problem was well explained, well documented and included with the shipment. I had put a 256G mSata in my unit which I removed before shipment and I factory…
  • I have contacted Acer technical support and they told me that because it was a refubished computer that was purchased in bulk from some people named Teleplan Service Logistics that Acer couldn't help me. I contacted Teleplan and since it was past their 90 day warranty obligation, they could not help me either. I called…
  • OS has already been restored all the way back to how it left the factory with no help. If I didn't mention it, I am on v2.09 and while 2.08 is available for download on the website, the installer for it says there is a bios mismatch. I took that to mean that I couldn't downgrade because I was already newer. Do you know of…
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