Thad1 New User

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  • As above who is best to complain to about Acer refusing s repair due to 'accidental damage? Thankd
  • Hi all First post so be gentle! My wife's nitro 5 screen developed little lines, the hinge then broke shortly followed by the other hinge. Emailed customer service about the issues and they agreed to a warranty repair. Got a call today saying it's 'accidental damage. Clearly this is a way for them to avoid fixing it for…
  • They agreed to fix it but then refused today. It's still under warranty. There are hundreds of reports of Acer Nitro 5 laptop hinges breaking all over the forums! It was only 8 months old when it happened as well. LCD had lines along the top after a few months but I thought I would live with it until the hinge broke. They…
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