ThV5k

Tinkerer

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  • Hello, What bad luck indeed to break the screen. Removing the bezel could cause more damage and is best done by a technician. Be it your laptop is under warranty or not, Acer standard warranty does not cover damage repair. To have your unit repaired it is strongly suggested you have this done by a technician or send it in…
  • hello, If you have recovery format media then boot in cd priority by selection in bios safe mode. Good day
  • Hello, If you need a Mainboard and adapter maybe you could call the Acer store at 1-800-910-2237 (US) http://store.acer.com Don't know where you are located but visit the website worldwide and select your region http://www.acer.com/worldwide/support/ Sorry about your frustrating experience but hopefully this will be of…
  • Hello, Another reason may be that when you type you inadvertendly also touch the touchpad which gives erratic cursor. Good day.
  • Hello, Hope the laptop screen color and lines issue is resolved but if not you may also want to consult the following article: http://acer.custhelp.com/app/answers/detail/a_id/2122/kw/screen Another possible cause for screen issue may be connecting cables between screen and mainboard that are loosened. Probably good to…
  • Hello Warranty extension is only possible to purchase with the manufacturer during the original manufacturer warranty period and might not be available for all models and there may be different warranty extension policy in different regions. Often resellers sell at the time of the purchase or within a certain period after…
  • Hello, Did you do a reset? No charger problem with adapter? Battery charged? Do you see Acer logo at reset test? If not it may be mainboard issue. Also you mention you hear the hdd, it could be bad hdd if you hear a clicking noise. Did you move the unit recently while under tension and that may have moved or misplaced the…
  • Hello, Review the online support in the Acer site http://acer.custhelp.com/app/answers/list/session/L3RpbWUvMTM3OTAxNTY3MC9zaWQvR25FLXM5QWw%3D Type in your question about ram upgrade and select the answer applicable to your unit. Good day
  • Hello, Battery life depends on type of usage: listening to music, watching video, connected to WiFi, playing games or simply using Word or Excel files or the like, hibernation setting etc. Battery life is also mentioned in the specifications and usually reflects a low usage pattern. Good day
  • Hello Go to site http://acer.custhelp.com/ tap on the word answer and write in the box the question you have with your model number example type How to add memory then tap on search then select the answers offered i.e.http://acer.custhelp.com/app/answers/detail/a_id/6084/kw/how%20to%20add%20memory Good day
  • Hello, If your hdd was reformatted you will indeed not be able to use the alt f10. To do a recovery you will need to use the recovery you might have created after purchase and if you do not have the recovery disks you can purchase them on our website of the Acer store: http://acer.custhelp.com/app/answers/detail/a_id/27543…
  • Hello, Have you had your hdd checked? Do you have recovery media? What specific unit do you have? any recent downloads of software? Here is an Acer site posting regarding beeping issue: http://acer.custhelp.com/app/answers/detail/a_id/11062/kw/beep Good day
  • Hello, With so many different notebooks available on the market it is best to go with what you consider to be the most important attribute of any unit you want to buy. Do a lot of research regarding specifications and decide after that analysis. Have fun shopping.
  • Hello, Best check with your regional Acer site and keep checking with your local retailers. English support sites of over twenty countries listed at botton of this link: http://community.acer.com/t5/Knowledge-Base/Where-can-I-find-information-about-my-Acer-Product/ta-p/37951 Good day
  • Hello, Here are a some Acer sites that you could consult: http://www.acer.com/worldwide/support/ http://community.acer.com/t5/Knowledge-Base/Where-can-I-find-information-about-my-Acer-Product/ta-p/37951 http://store.acer.com/store/acerna/en_CA/home and do check with your regional retailers/distributors as they sell…
  • Hello Consult this article to see if this addresses your issue: http://community.acer.com/t5/Notebooks-Netbooks/i-have-not-recieved-my-ms-office-cd-with-my-accer-laptop-and/m-p/2497#M732 Good day
  • Hello, The following site may be of assistance to you http://community.acer.com/t5/Knowledge-Base/Installing-a-different-Operating-System/ta-p/48739 If you need recovery disks you can purchase them on the acer store site http://store.acer.com/store/acerna/en_CA/home Good day
  • Hello, You may want to consult the Acer store site if you cannot locate one. There is a phone number at the bottom of that site page to contact Acer for more information: http://store.acer.com/store/acerna/en_CA/home Good day
  • Hello You may try contacting the Acer store site where there is a phone number on the bottom of the page site to see if there might be more detailed specifications available that could be provided. Regarding installing 3rd party or different OS Acer will not be able to assist you with that since we support our products "as…
  • Hello, Don't know if this will help you but there is an article in knowledge base of Acer community support site: http://community.acer.com/t5/Knowledge-Base/Understanding-Passwords-and-how-Acer-can-help-when-you-run-into/ta-p/37953/comment-id/77#M77 Good day
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