SteveInUtah New User

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  • I ended up sending it in to their service facility in Texas because nothing I tried, including the system restore made any difference. According to the service order they "Replaced mainboard and speakers, updated bios/DMI. System checks OK." Seems like they got it in and out in about a day, the majority of the time was…
  • I did verify with Acer that I will lose all my installed programs when I do the system refresh, but they insist it is necessary to be sure it's not a corrupted system file causing the problem. I maintain three websites and am not crazy about likely being without my computer while it is sent in for repair (probably 3 weeks…
  • Thank you, but that did not work either. The speakers were already selected and the uninstall and reinstall made no difference, and is essentially what I went through with tech support yesterday. Using the method you suggested, I was able to see all the old files removed, then did a reboot, the new files were installed,…
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