Starless New User

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  • For anyone finding this thread - Mary reached out to me to see if my issue had been resolved. Kudos to Acer support on this one! Bob
  • Looks like I spoke too soon. The problem is reoccuring - the machine just shut down with no warning with 20% battery remaining. I plugged it back in and it started up again. I would say there is an issue here. Starless
  • Thank you - I just tried the battery reset procedure again, and the battery seems to be working as it should now. I will need more data to be sure, but for the moment, it looks ok. I think I did not wait five minutes with the system powered off after pushing the reset when I did it before - for some reason I missed this in…
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