ShowsOn Troubleshooter

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  • One thing I didn't mention. The Edge browser is very fast on this tablet! It seems Microsoft did a very good job optimising Edge even for low end hardware.
  • I think you need to download this: http://www.nvidia.com/download/driverResults.aspx/14875/en-us It seems that Windows 7 doesn't have a disk controller driver for this chpset so you need to unzip the above file and take out the disk controller driver and manually load it so that Windows 7 installer can access the hard…
  • is this the computer? http://acersupport.com/acerpanam/desktop/0000/Acer/AspireE380/AspireE380sp2.shtml
  • While everything seems to be working fine with the Touchpad in Windows 10, yesterday Windows update found a new Elan touchpad driver, so it seems Elantech and / or Microsoft have been working to make the touchpad that this computer uses work better with Windows 10.
  • It seems the issing device was for the "Intel Sideband Fabric Device Driver", so now my Device Manager shows all devices with drivers. I strongly encourage Acer to work with Microsoft so the TXE and Sideband Fabric Device have drivers install automatically.
  • Hi! I have now had a chance to update to build 10240 and am happy to report that the trackpad now works in Advanced mode in Windows 10! I managed to get most of the missing driver messages to go away by installing the Intel TXE Windows 8.1 driver, from here:…
  • If you can't afford to upgrade the RAM I would consider installing the 32 bit version of Windows instead of the 64 bt version which uses less RAM. I was surprised that my ES1-411 that came with 2 GB RAM shipped with the 64 bit version of Windows 8.1 installed, the 32 bit version would make much more sense on this computer.…
  • Another update: I'm now running Build 10166. Last night Windows 10 installed an Elantech touchpad driver update. With this update installed I can now boot Windows 10 with the touchpad set to Advanced mode. There is now a cursor when I do so, however, if I click the Start button it does not open. I am back to using Basic…
  • Hi Just a follow up to say that build 1059 of Windows 10 Preview still has the same problem. The trackpad works in BASIC mode, but if the computer is booted with the trackpad set in the BIOS to ADVANCED mode then Windows 10 loads without a cursor. Also there are some devices that are missing drivers in the device manager.…
  • Hi The touchpad works fine with Advanced mode turned on in Windows 8.1. The problem is simply with Windows 10 that will not install with the UEFI set to Advanced mode and will not show a mouse cursor if Advanced mode is turned on. To use Windows 10 I had to set it to basic mode. Maybe a BIOS update would fix this?
  • This is a very basic laptop that is designed for basic activities like using email, web browsing, and listening to music. I have upgraded mine to 8 GB RAM (you need 1.35V RAM) and have installed an SSD where the hard disc is. This has sped it up somewhat, but it is still slower than my Core i5 laptop.
  • The latest driver package includes BIOS verison 1.15. Personally I like to keep my computers updated with the latest drivers. The latest installation file is here:…
  • Hi I managed to get the new GPU driver to install. It wasn't detected by the intel driver update app, so this is what I did: First I installed the latest BIOS / driver package from the Acer website because I wanted to make sure my W4 was running the latest BIOS. It was running 1.13, but updated to 1.15. After you've done…
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