Shaxx New User

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  • Happy ending - turned out to be a dud motherboard. How's this for service from Acer? Raised a repair case, dropped the laptop off the next day (Friday) at a UPS dropoff, delivery made on Monday to the repair centre, motherboard diagnosed and replaced within 2-3 hours and packaged up for dispatch back to me that morning.…
  • Quick update on original post. Found the battery reset pin button on the underside, and depressed it for 4 seconds as per the manual advice. Laptop is still in the same state - so am beginning to suspect the laptop is trying to boot but not able to (no Acer logo appearing, have tried inserting a USB recovery key but…
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