Shane71 New User

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  • @egydiocoelho thanks for the suggestion, but I have already tried resetting the memory via the pin hole in the back and it made no difference. I still cannot get past the ACER logo screen. For whatever reason, I can't access the bios and am therefore unable to try and troubleshoot or even factory reset the laptop.
  • @egydiocoelho Unfortunately I'm unable to access the BIOS at all. None of the suggestions I have read online to access the BIOS have worked. It seems to freeze before registering any of my key presses.
  • @egydiocoelho the model number is SF314-41-R2GU
  • Thanks philetus. The first Factory REset option pressing ALT F10 doesn't work for me and it still jsut shows the Acer logo screen. I"ll try to create a bootable USB and try that later today and provide a further update.
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