Selenophile14

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  • Hello!! @Chibu_Nitro_AN515_58 Just in addition to the above, as I've had lots of troubles with this 2.5" motherboard plug on a brand-new Nitro 5 connecting a 2.5" HDD to it. Be very careful when you plug this 2.5" drive flat cable into the motherboard SATA plug, as the motherboard SATA plugs locking mechanism is very…
  • Hello!! @Ozibaba We need to determine whether it is a hardware or software issue.. Turn off the computer. Tap f2 ( for laptop ) or del ( for desktop ) while turning on the computer. It will go to bios. Please stay on the bios screen for 30 mins. If the display is looking good on bios then it is a software issue. If the…
  • Hello!! @Jazyj69 Power cycle your device. Try another power outlet. Calibrate your laptop battery. Replace the CMOS battery. Check the adapter and power cable for any damage. Remove all the peripheral devices and then reboot your laptop. Regards Selenophile14
  • Hello!! @Guro_e53 It might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet. Try to use an alternative charger if possible. Try to turn on the computer without the…
  • Hello!! We need to determine whether it is a hardware or software issue. Let us try the basic steps.. Try windows + x Go to device manager - Expand keyboard - right click on driver - click on uninstall Restart the computer. Use the computer and check how the keyboard works now.. If it is still not working follow the next…
  • Hello!! @AlexDev Hello!! Sad to know that you are experiencing product registration issue. To narrow down the issue, please share the exact link under were you tried to register your products. In the mean time, you can also contact Acer Technical Support in your region to get your product registered for Acer Warranty.…
  • Hello!! @Rob1_ You can try to do the BIOS reset. By pressing the F2 button continuously while turning on the laptop takes you to the BIOS screen. There you have to press F9+Enter together and then F10+Enter together. Now the laptop reboots itself and hopefully it should resolve the issue. If not you need to go for the…
  • Hello!! @jaybird1234 From the NVIDIA Control Panel navigation tree pane, under Display, click Set up G-SYNC to open the associated page. If not checked, then click the Enable G-SYNC/G-SYNC Compatible check box. Select either Full screen mode or Windowed and full screen mode, depending on your system and the programs you…
  • Hello!! @Wersly The Nitro AN515-57 needs a 2.1 HDMI cable to connect a HD monitor. Most monitors have the HDMI port and that is what should be used, the AN515-57 has both Thunderbolt 4 USB-C type monitor connection for monitors that have this type of port or the HDMI 2.1 port that all modern monitors come with. You have…
  • Hello!! @Wersly HDMI Port 2.0 for Nitro AN515-54 /55 Regards, Selenophile14
  • Hello!! @snehamj Hello!! Sad to know that you are experiencing product registration issue. To narrow down the issue, please share the exact link under were you tried to register your products. In the mean time, you can also contact Acer Technical Support in your region to get your product registered for Acer Warranty.…
  • Hello!! @omdhengle Tried leaving laptop overnight at both “automatic repair” and the “please wait” screen. Tried holding left alt and f10. Tried right alt and f10. Tried holding all f buttons lol. Nothing can budge it off the repair loop. Black screen with logo and doesnt have any other links or options available. bought…
  • Hello!! @Jimmy09 To adjust the brightness and contrast settings on your Acer KA242Y monitor, use the OSD (On-Screen Display) menu. Navigate to the 'Picture' or 'Display' settings using the buttons on the monitor. Press the middle button. This should bring up the On Screen Display (OSD). On the first item, Picture, you…
  • HELLO!! @Jimmy09 The monitor has 2W stereo speakers built-in, which allows you to enjoy music, videos, and games without having to sacrifice desktop space using external speakers. You can connect audio devices to the 3.5mm audio input jack in addition to connecting headphones and speakers to the audio output port. Regards;…
  • Hello!! @fen_dercon Run the Power Troubleshooter Select the Start button, and then select Settings>Update & Security > Troubleshoot > Additional troubleshooters, and then from the list select Power > Run the troubleshooter. 3. Use Balanced or High performance mode on battery it may switch to battery saving when plugged out…
  • Hello!! @CHAMELEON Install CPU-z and find out the make and model of your current 8GB module, get a module to match the specs of the RAM and install, you have two slots (one occupied by current 8GB RAM), you need DDR4, 2133/2400MHz memory module. Open the memory hatch at the back, insert the module at an angle and gently…
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