Roody Devotee

Hi @@Dspaz Does it turn off when it is connected to electric power or only when using the battery? Did you notice if there is any overheating? If it turns off only on the battery, try to do a power reset by disconnecting the notebook from the electrical outlet! Then press the battery hole on the notebook part for five…

Hi @@Dspaz You could try a battery reset, switch off the laptop, disconnect from mains, follow the instructions in the video, leave the laptop to rest for a while before starting again. https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery@Dspaz Please don't click "Like" but click "YES".

Hi @@Luka2539 If you get a message "No bootable device" which means HDD is gone bad so you will have to replace HDD and you will have to reinstall Windows again. Please click on Yes

Hi @@Ciscoperez Intel® Optane™ memory is a system acceleration solution that uses Intel® Optane™ memory media, along with the Intel® Rapid Storage Technology (Intel® RST) driver. Whether you want to * Accelerate a SATA-based storage device such as HDD, SSHD, or SATA SSDs, or * You have a system that contains the new Intel®…

HI @@EQuill PredatorSense is a acer app which is preloaded and it's just showing about your system temperature and other technical details so you can ignore it and you don't have to worry. Please click YES thanks..........

Hi @@BigBoy01 To get your PC to recognize multiple monitors: * Verify that your cables are connected properly to the new monitors. * Select how you want the desktop to display. You can press the Windows logo key + P and select an option, or use the following steps if you need more settings options. * Right-click anywhere…

Hi @@BigBoy01 Use the following steps to set up multiple monitors and choose your display options: * Plug a monitor into your video port. Windows 10 will automatically detect your monitor. * Click the Start menu and select Settings. * Click System. * Click the drop down box under Multiple displays and choose one of the…

@Jtizzle34 1. Click on the windows icon 2. Type regedit 3. Right-click on regedit icon, click Run as administrator 4. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\238C9FA8-0AAD-41ED-83F4-97BE242C8F20\7bc4a2f9-d8fc-4469-b07b-33eb785aaca0 5. Double click on Attributes 6. Enter number 2. 7. Go…

Hi @@GreGre Please visit the following link to get Monitors for your computer https://store.acer.com/en-us/monitors Please click on accept if it's helpful thanks.

Hi @@TomTP You can also try changing the roaming sensitivity of the WiFi adapters antenna seems to make a difference in wireless reliability. Device Manager > Network adapters > Qualcomm Atheros QCA61x4A (your adapter) > 'Advanced' Tab > 'Roaming aggressiveness' > Value - 1. Lowest If you are not on '1' value, try it. See…

Hi @@TomTP You need to turn off the power save mode of the network adapter. Please try the steps mentioned bellow.* Cick "Start" * Click "Control Panel" * Click "Classic View" * Double-click on "System" * Select "Hardware" tab * Click "Device Manager" button * Click "+" to left of "Network Adapters" * Double-click on…

Hi @vajvro Here is one third-party website where you can go through it for stylus pen for your computer. https://www.made-in-china.com/products-search/hot-china-products/Stylus.html?gclid=EAIaIQobChMIvPCSipD35QIV1g0rCh3UTQCnEAMYASAAEgLLZvD_BwE Please click on YES if it's helpful.

Hi vajvro Here is the link where you can get stylus pen for your computer and there are three different type stylus pen's available you can have a look. https://store.acer.com/en-us/accessories/keyboards-mice-styluses?p=2 If it's helpful please like it thanks. 

Hi ezaca Please visit Acer website support.acer.com and choose your country and you can chat with expert also let me give you a alternate phone number to get help. Edited By, Acer - Harvey. (Due to personal info provided)

Hi GAMING6698 * DDU and reinstall diferent drivers from nvidia (the ones on acer website, the last ones on nvidia and some old ones i read about in a forum); * Undervolt the CPU; * Changed Boost Power to a lower value; * Reinstaled windows 10 (using 1803); * Playing in Window or borderless;

Hi Fsixteen Both the computer models are good "predator helios 300" is the best for gaming.

Hi sohraab Try the below step and check power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.BIOS default: After power drain is done, power on the unit, but as soon as you power on the…

Hi SilverMilli Try these steps: 1.Reset 2.Press F2 to enter in BIOS 3.Main 4.Set touchpad as basic (NO ADVANCED) . All other should be set as enable in Main 5.Press F10 to save changes I hope this sequence to solve your problems "Hit Like its helpful" 

Hi @@Praveenkumar Windows would have placed a hidden recovery partition on that drive. When you removed that hard drive and it's recovery partition, you would not be allowed to boot. If you have the room, reinstall the hard drive and add your new ssd elsewhere. When installing windows, things get much easier if no other…

Hi @RangerB88 Pleas@RangerB88 e details mentioned bellow for your computer: Storage Total Hard Drive Capacity 1 TB Hard Drive Interface Serial ATA Total Solid State Drive Capacity 128 GB Solid State Drive Interface Serial ATA/600 Optical Drive Type No