RhinoCan New User

Comments

  • First, you may uninstall the Unknown Device under USB Controllers in Device Manager and click on Action > scan for hardware changes >restart the computer , this would install the correct driver from eRecovery manangement, then check if the webcam is displayed under imaging device in device manager. I tried this but it…
  • I tried what you suggested. I didn't see any camera app in Devices and Printers but there was an Unknown Device there; I assume that was the webcam. I went to Device Manager and saw (the same?) Unknown Device in the USB section; I uninstalled it. When I rebooted the laptop, I saw a popup indicating that it was storing…
  • Followup question: How does the webcam get disconnected? It is built into the bezel of the screen and there are no exposed wires. I'm certain my mother has not been attempting to disassemble the laptop so I'm at a loss to understand how it could get disconnected. Is there some way to do it by accident that my mother could…
  • The laptop IS getting an "unknown device" message (code 43). Isn't updating the drivers the best solution for that? If not, what would you suggest? I didn't realize that there were applications that would address this problem so your suggestion was very helpful except for one thing: when I look at the applications for the…
  • Seriously? Replacing the webcam will cost in the neighbourhood of $250?? That must be mostly the labour cost then. The whole laptop cost only a bit over $500 new at Best Buy here in Canada. I can't believe that the webcam itself is half the value of the laptop so the lion's share of that $250 must be the labour to take the…
Avatar