PhilR_SoT New User

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  • Thanks for your suggestion. I was able to switch the site you mentioned to English and I installed the three updated drivers it suggested. Unfortunately, cumulative updates are giving exactly the same error message, but I now also have this driver problem :- Do tyou thunk that it's worth trying to upgrade to 1903 while…
  • Already tried update assistant - the latest version installed, but then immediately rolled-back. I appreciate your comments about Macrium Reflect Free - it's a gem I've been using for years but not enough people know about it.
  • Can you please advise where I can find the exact model number - this is all Acer's system information utility gives :- As far as I can see, all the Acer drivers are up to date - many of them on the Acer site for this model are pretty old ! [ Edited the thread to avoid displaying personal information Acer-David ]
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