NiceNiece

Tinkerer

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  • Following up on what I wrote in my comment above, here is the content of the support document I found: “ If the boot menu feature is not available in the BIOS setup menu, then the option is not available on your system.Document ID: 6814 Last Updated: 02/16/2018 03:13 AM ”* Power on the system. As soon as the first logo…
  • Billsey, thanks so much for your help, but I am running into more trouble and I’m wondering if you have any other ideas: with a USB inserted, we have tried every single combination we can think of to try to get into BIOS menu, but it keeps Booting up to the windows login screen — and you’ll recall that we don’t have her…
  • thank you, thank you! She had windows 8.1 installed and I purchased a windows 10 restore key from Microsoft because they told me they are no longer offering windows 8 recovery, so I’m hoping that will work? (she has no data saved on the computer she only uses it for web browsing and email)
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