MousePad

Tinkerer

Comments

  • Hi Egydiocoelho, The isseu is much more of a mechanical than software issue. I can feel a distinct ridge and click when I try to press on the lower left edge of the touch pad. I believe that this is hardware and it needs replacing. Is replacing the touchpad something that a user can purchase from the Acer Store and install…
  • Hi, Thanks for the tool it worked out great. The results of the tools are: Ser # Tool Brand : Acer Product Name : Aspire SW5-12 Serial Number : NT4TAA0204477B6447200 SNID : 44750541272 I hope this helps find a more permanent solution. The mouse pad's left & right click are not working properly,,, stick and have to double…
  • Hi, I found an old video on YouTube that has provided an answer to my not powering up issue... it is the keyboard. (Solutions video... https://www.youtube.com/watch?v=VGpo5GhVz4Y ) SOLUTION: 1) remove the screen from the keyboard 2) connect power supply (you should now see the green or blue light on the power button) 3)…
  • Thanks for the advice... unfortunately this machine does not have a removeable battery. I have sent the incorrect charger back for a refund. After a lengthy call to the Acer Store I hope the lady on their end got it wright this time. She pointed me to the place where the Ser.# is located (remove the screen from the…
  • Thanks... there are no products registered, although when I purchased it I d o remember registering it back in 2015. Now when I try to register the unit it rejects my Ser#. I just spoke with Acer Store and she had me remove the screen from the keyboard and located the ser. # along the narrow bottom edge of the screen. I am…
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