MotoWPK New User

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  • I have found no difference changing HDMI cables or using DP. I have also tried turning of the CB272U's auto input detect - no difference. The issue only arises with the CB272U. When I connect the P244W - no problem. As for the PC, I have tried updates and Windows reinstalls more time than I can count. Also, first thinking…
  • Update - Acer CB272U monitor sent back for repair. Upon return, the included service note stated the "main board" had been replaced. Monitor operated correctly for approx. 4 weeks, until I had occasion to unplug it for about 72 hours. Upon plugging it back in, the problem reappeared, which is: the Windows boot screen…
  • Good luck. I am attempting to receive a refund for a monitor for which Acer has had three, unsuccessful repair and replacements. When you mention refund, you are transferred to their level 2 support who have on various occasions; stated their warranty doesn't apply since the unit wasn't purchased by them (even though…
  • Pulled out my old (approx. 9 years) 24" Acer P224W, which connects via DVI vs HDMI, and the problem never occurs. After reinstalling Windows, the problem is now occurring intermittently with the CB272U. There is clearly a difference between the P224W and CB272U and I am suspicious of some communication issue between the…
  • The Dell BIOS has a display selection section set, by default, to automatically choose which display to use; discrete (NVIDIA) or onboard (Intel). I assume during boot it detects which display port is connected and subsequently 'uses' that display. Have tried setting it to choose as the default NVIDIA in lieu of automatic…
  • Thanks for the reply and suggestion. The graphics default to the native resolution and scan rate of the CB272U. I did try lowering the rez then changing back again and it made no difference. I have thought that perhaps the NVIDIA card will display when the monitor is plugged into after Windows has started because some hand…
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