MarieWL

Tinkerer

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  • @easwar, thanks for the suggestion, but after doing what you suggested I got back to enter password, welcome, black screen, and back to login again. @leostat, same thing there for the first part, no blue screen for me. I do have backup for most of what I have on the poor machine but this is evolving to a mission!
  • @brummyfan2, model is SF314-52-36KZ. Battery reset is likely not going to fix anything, sadly, as the laptop has never been able to use or connect to the battery. I don’t know how many times I have tried to troubleshoot that issue, changed drivers, run diagnostics etc. According to itself the battery is fine, but it isn’t…
  • @Leostat, problem is that I don't know how to reboot in safe mode for my Swift3 - if I try pressing down F8 during startup it has no effect, so that isn't it, and I haven't been able to google my way to other options. Any suggestions? And thanks for a sensible suggestion :)
  • Hi billsey, yes, the password is correct, I can log in to the account via other systems. The problem isn’t the password, it accepts the password but then the screen goes black and after a few moments I am returned to the same login screen. To make it clear: I cannot get pass the login, I cannot access any other menus,…
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