M10 New User

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  • To those following my case, Acer sent me a new XB321HK (retail box & all; no stuck pixels) with Mfg Date Feb 2018 which I have been testing for the last two days playing Everspace and Witcher 3 with G-Sync On. So far I have observed less of the intermittent artefact flickering (instead of about 10 times a day with my old…
  • Acer-Manny, I sent in my XB321HK two days ago to Acer Repairs Ctr in Sydney Australia to fix this intermittent flickering but upon checking with Acer Support Hotline today, they are testing the monitor but have found no fault so far :# . I did point them to this Acer Community forum web-post but not sure if they took any…
  • @Acer-Manny, thank you for acknowledging the issue and most importantly, that it can be fixed. Can it be done by the user simply downloading and applying a firmware update or does it need to be sent to Acer Support to replace some hardware? I'm worried about how many days/weeks I will be left without a monitor (in…
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