Lozme New User

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  • Wow... Seems like a drastic course of action for a laptop I've only had for a few months... Your instructions are quite clear, but I'm nervous to pursue it, in case further damage is done to it. Quite disappointing that this is the avenue I need to take. But thanks for your advice. 
  • Thanks Jack. I tried that, but those keys are still not working once I reinstalled it.. Think I might have to resort to a Bluetooth keyboard .. #frustrating 
  • I really appreciate you taking the time to reply. I have looked all over my laptop and cannot locate the battery pin reset... Have tried to uninstall the keyboard via device manager, and it doesn't seem to want to uninstall. So I'm at square one. Thanks again for trying. 
  • In all of those places. Actually I don't recall going to the SystemSettings app. 
  • Thanks..i know what those keys are, but they aren't working at all when I press them. Initially, the numbers (or the characters in blue) were appearing instead of the desired letter and pressing the FN key didn't change that, so I played with the settings and now those keys don't work at all. 
  • Hi, it's SP111-33 Thanks 
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