LighthouseNL New User

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  • I solved the problem by installing a Windows 10 ISO-file on an USB-flash drive, changed the boot-option to start from the flash drive and installed a fresh copy of Windows (release 1903) to (in my case) partition 3/ ACER partition. Since Windows 10 is and OEM-version and the key is nowadays in the hardware it automatically…
  • I start the laptop with Alt + F10 and already choose:Troubleshoot > Reset your PC > Delete everything This will start the recovery process with as result the same problem a described.It does reinstall Windows 10 boots with the automatically created user “Other user”.Other suggestions?
  • Goodnight MaClane, Exact model is: Acer Aspire E 17 E5-774-33T7 Yes, that made me one step closer to a solution. By changing de password of the superuser I was able to disable TPM. I started Windows but is still comes with the automatically created user “Other user”. I did another factory reset hoping I would be able to…
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