LClarke New User

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  • This also happened in safe mode. And I did end up getting a blue screen at one point when it happened a bunch of times in a row. It said video memory management error or something like that. Sorry I don't have the computer currently. Support had me go through a bunch of different configurations and settings and it still…
  • I've contacted support and they are saying it is a hardware issue so I'll be sending in the laptop. It is random as to when it does it. I can usually use the laptop for about 20 minutes with full keyboard use and then after that anytime I use the keyboard the screen shuts off and the laptop essentially shuts down. 
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