KenEsq New User

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  • I should have credited the Reddit ChromeOs subreddit with getting me this info. It's a great resource when faced with these types of problems.
  • I found the answer...if not a solution. Apparently, Acer used a motherboard that isn't widely used (at least yet) and there are bugs with it that prevent them releasing the latest OS. The motherboard used is KANO and you can look it up on this dashboard. Acer needs to work with Google to get this issue rectified. It is the…
  • I have requested support from Google, but it is Acer selling the machine and Acer should make sure their devices work properly with Google. Acer advertises that the machine will receive Google OS updates through a certain year...if it doesn't that's Acer's issue. I am giving this a week and if no response...I'll just…
  • I have the same problem with a new machine...same model as your's. I can do an update by going to beta, but as soon as I go back to stable it goes back to 1.0.7. This is a problem that Acer should address with Google...it shouldn't be left to customers. For reference. We also purchased a Lenovo Flex at the same time and…
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