Keith58 Troubleshooter

Comments

  • OK Thanks for your input 
  • I've done everything listed and followed the instructions but when i go to restore in Macrium i only have two options in the source section and the destination section is blank, again getting back to Bios is not detecting my new SSD drive
  • i was following the instructions for the help link, yes i still have the operating system on the drive i have taken out.
  • i've looked in the Bios Boot section and all i see is 1. USB HDD: ScanDisk, done clean all, that has now wiped my USB disk, and i don't have any drives in the bios now 
  • Acer 315-34 C7LR
  • Hi Jack, Thanks for all your help on this issue, but i think i will stick with what i have got, looks like i will be spending money on an adapter that that i will only use once and to be honest I'm not sure what one to get or even what drive will work. Again thanks for your help and patience Keith
  • Hi Jack, I'm a little confused as you say get one that has a single M-key bump so it can handle both nvme & SATA3 cards. but doesn't the one I'm having issues with have a B & M key, so will it fit, i only want a cheap one to try the SSD Thanks Keith
  • My old SSD says on it, WD PC SN520 NVMe SSD M.2 2280-S3-B-M 128GB No i don't have an adapter, what one would you recommend.
  • Nope still no luck, its been in and out of the socket about 7 times now, so i now assuming that its the SSD as i have put the old SSD back in and working fine Think it will be going back to Amazon, i will see if it was compatible Thanks Keith 
  • Done everything mentioned above, unfortunately the m.2 SSD does not show in the Bios information, but it does boot from the USB now but obviously has no where to install windows 
  • Yes, took the old drive out, instead the new one, put the memory stick back in and tried to boot up, got the message "no boot drive Available ". I put the old drive back and works perfect, now that i put the new drive back, the boot menu is empty, I have Boot Mode [UEFI] Secure Boot Enabled Boot Priority Order is empty
  • i was going to use the generic Microsoft Windows system that was created on the USB, as i want a clean install of windows, this is what i have installed Western Digital WDS500G2B0B WD Blue 3D NAND Internal SSD M.2 SATA, 500 GB - Black Thanks Keith
  • Ok so i have downloaded and created a USB installation media, put the new drive in the laptop, inserted the USB stick and turned of the laptop, but get no bootable media, when i access the BIOS i can the USB stick in the bootable options, what am i doing wrong ?
  • chrisrt1, they list a SSD drive that i bought but do not fit, mine is either a M.2 drive with a NVMe connection or a M.2 drive with a SATA connection. JackE, i think i will need to have a look of what is in mine either a NVMe of SATA connection before i decide on what to get. Thanks for your help, will be back for more…
  • All up and running, instead of DDR 2666 i went for DDR 2400 and installed first time, thanks for you for you help and expertise 
  • No i get nothing even if i hold the F2 key for 30 seconds
  • Still not working, i get the blue power light but won't boot up with the Acer screen, this is what i am trying to install :- 8GB Notebook DDR4-2666 Sodimm 1.2V CL19 - CT8G4SFRA266 
  • Yes i pushed the ram as far as i could, and made sure the clips where fully closed, the ram was bought from Amazon via the crucial web site and their scanner, but to be honest i don't think it is correct because Acer data sheet says max memory is 8GB and Crucial say it is 12 GB also the SSD they suggested doesn't fit…
  • Hi, I've just bought the recommended memory but when i install it the laptop will not boot up ,any ideas ?
Avatar